The creation of an independent platform, based in Colmar and dedicated to a premium service, is part of Sirfull’s strategy:
“It was important for us to offer our customers a conversational experience with our experts. We want to support them in their day-to-day use of our solutions, advise them on best practices and regularly ensure their complete satisfaction,” says Jean-Claude Lambolez, President and Founder of Sirfull.
From the customer’s point of view, this new service has many advantages:
The Sirfull customer service phone number will be personally communicated to each customer.