SIRFULL strengthens the experience of its clients by consolidating its Customer Care Service

30 January 2020

In February, Sirfull will officially launch its customer satisfaction service, an extension of its existing support service.

The creation of a platform, based in Colmar and dedicated to a premium service, is in alignment with Sirfull’s strategy:

 

“It was important for us to offer our customers a conversational experience with our experts. We want to support customers in their day-to-day use of our solutions, advise them on best practices and guarantee their complete satisfaction on a continuous basis” comments Jean-Claude Lambolez, President – Founder of Sirfull.

 

From the customer’s point of view, this new service offers multiple advantages :

  • Support in configuring the services offered by Sirfull with concrete, tailor-made and time-saving solutions.
  • Competent, responsive and pedagogical personal assistance
  • An established dialogue allowing to capitalize on customer experiences in order to design and improve the features of Sirfull solutions and to anticipate the market expectations

 

The phone number dedicated to the Sirfull Customer Care service will be personally communicated to each client.

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About SIRFULL

Sirfull is a software vendor with a strong industrial culture and French know-how, which develops solutions that enable its customers to anticipate changes in their market.

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